Assistant Property Manager

Our client is a market-leading Real Estate agency in the premium suburb. Within this exceptional team, you will be a part of a high-standard team provided with detailed industry training and knowledge. 

Due to the team expansion, they are seeking an Assistant Property Manager to join their dynamic team. As an Assistant Property Manager, you will play a key role in supporting the day-to-day operations of our client’s residential properties. Working closely with the Property Manager, you will assist in ensuring the smooth functioning of the property while delivering outstanding service to both tenants and landlords.

Responsibilities:

• Assist in leasing activities, including responding to inquiries, scheduling property openings, and processing rental applications
• Conduct in-going and outgoing reports, routine inspections, and manage lease renewals to ensure seamless tenant transitions
• Support office operations by handling various administrative tasks and ensuring efficient workflow
• Prepare and submit detailed reports to landlords, tenants, and the internal rental team
• Respond promptly to tenant inquiries, requests, and concerns, providing exceptional customer service and addressing issues effectively
• Assist the Property Management team as needed to maintain positive tenant relations
• Monday to Friday, with no weekend work, supporting a healthy work-life balance

Requirements:

• Previous administrative experience in real estate is advantageous
• Proficiency in both spoken and written English and Chinese
• Must be an Australian Permanent Resident or Citizen
• Possess a valid Victorian Driver’s License and access to a reliable vehicle
• Demonstrates a proactive approach and keen attention to detail
• Displays maturity and a strong sense of responsibility
• Excellent customer service skills are essential
• Maintains a positive attitude and strong work ethic
• Exceptional communication skills are required
• Holding a current Agent’s Representative Certificate is preferred