Assistant Property Manager

Our client is a professional Real Estate agency that provides modern and contemporary self-contained apartments across Australia. They are looking for a Property Manager to join their team.

Responsibilities:

• Regular ongoing communication with the property team, landlords and tenants. 
• Address rental arrears, maintenance issues and other property needs efficiently. 
• Answer all phone and e-mail rental enquiries in a timely manner. 
• Advertisements of rental apartments in the correct timeframe to minimize downtime for clients. 
• Process tenancy applications and approve or deny applicants. Liaise with the client regarding this to keep them fully briefed on the situation regarding their property. 
• Complete and file relevant paperwork to maintain an organized and systematic work environment. 
• Conduct routine inspections and entry/ exit condition reports as required. 
• Attend to maintenance issues as required. 
• Handle and resolve complaints and emergencies as they arise. 
• Ensuring all move-outs and tenant transitions are smooth. This may include reports, repairs, owner communication, new advertisements etc. 
• Staying up to date with current RTBA Rules and Regulations and changes to maintain full compliance with all relevant rules, regulations and restrictions. 
• If required from time to time, cover the duties of a front desk clerk in the absence of one or if requested by the Manager. 
• Report any concerns and/or suspicious behavior of other employees/hotel guests/building residents as soon as reasonably possible to the appropriate supervisor/manager. 
• Any other reasonable duties as requested by the Manager. 

Requirements:

• Current Real Estate License or willingness to obtain one. 
• Verbal and written communication; 
• Interpersonal skills; 
• Customer service; 
• Stakeholder and relationship management skills;  
• Time management;
• Troubleshooting and conflict resolution skills;
• Property management or real estate industry work experience preferred but not mandatory;