Our client aims to provide competitive services in the Real Estate market, selling and managing residential/ industrial/ commercial property. The organisation strives for local market leadership and is continually seeking to enhance its reputation among both the public and members of the industry for honesty, integrity and competence as Real Estate practitioners.
The individual in the Leasing Consultant role is responsible for assisting the Property Manager(s) with the leasing and/or management and maintenance of residential and commercial properties to the satisfaction of the owners and the tenants.
Working in a team environment with other Property Managers, you will be expected to demonstrate commitment, loyalty and an ability to work as an enthusiastic team member in accordance with the organisation’s office routines and procedures, keeping in mind the overall business objectives.
Roles and Responsibilities
• Provide an exceptional customer focus towards both prospective and existing owners and tenants
• Provide support to the Property Manager(s) in a range of functions associated with leasing and maintaining properties in accordance with the owner’s instructions
• Respond to general enquiries from potential tenants
• Conduct Open for Inspections and show prospective tenants through properties
• Prepare property condition reports (ingoing, outgoing and periodic) if required
• Accurately complete all necessary documentation associated with leasing and managing properties, including the preparation and lodgments of Rental Bond Board documents, inspection reports, typing of leases, generation and distribution of monthly owner statements and maintenance of the key register for our properties
• Preparation and confirmation of tenancy lease agreements
• In consultation with the Property Manager(s), be responsible for arranging maintenance and repairs to properties which are to be carried out expeditiously, economically and to an acceptable standard
• Act as a liaison between tenants, landlords and owners regarding prospective tenants, agreements, repairs and tenancy termination
• Responsible for collection of rent from tenants and issuing of receipts in addition to investigating and arranging for the collection of rental arrears in accordance with our company procedures, which will involve notifying tenants, either by phone or in writing, of the deficiencies in their rental payments and advising them of various legal obligations in this regard
• Prepare and update rental list and websites and design of brochures for properties
• Generate fortnightly & monthly property leasing status reports to management
• Ensure that properties are maintained and presented, in accordance with the owner’s instructions
• In obtaining suitable tenants, ensure lawful requirements, as well as company procedures, are followed at all times
• Ensure that any administrative functions as directed by management are completed promptly and in an efficient manner
• Ensure your motor vehicle is well maintained both mechanically and aesthetically at all times, including comprehensive insurance coverage
• Ensure punctual attendance for all internal and external business commitments
• Maintain a well-groomed and business-like appearance
• Participate in key result area and key performance indicator review processes to establish areas for improvement
• Maintain a high professional and ethical profile in accordance with industry and company standards
• Maintain a current driver’s licence
Requirements:
• Possession of a Real Estate Licence or Certificate of Registration
• A current driver’s licence, have your own car
• Excellent verbal and written communication skills
• A proven ability to build strong client relationships
• Competent in the use of Property Management Software e.g. PropertyMe
• Experience in the real estate industry
• Experience in the local property market
• An understanding of both local and national real estate markets
• Relevant formal training
• Use of Airtable workflow system
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