Senior Property Manager

Our client is a market-leading premium brand in Sydney, renowned for its impeccable reputation in customer service and professional property management team in their area. As their team continues to expand, they are seeking a motivated and experienced Senior Property Manager to join their energetic team.

Responsibilities:

• Oversee the management of 200 residential properties, supported by administrative and leasing staff
• Serve as the primary point of contact for landlords and tenants, promptly addressing inquiries, concerns, and maintenance requests in a professional manner
• The role requires in-office presence to manage landlord and tenant relationships, coordinate maintenance issues, and handle NCAT matters.
• Collaborate closely with the property management team to maintain efficiency and ensure compliance with company procedures and legislative requirements
• Screen and secure tenants, manage lease agreements, and oversee sign-ups, reviews, and renewals
• Oversee rental arrears management and ensure timely follow-up
• Archive, file, and distribute property-related documents, ensuring proper documentation management
• Operate and manage PropertyMe systems for efficient property management
• A work phone and computer are provided

Qualifications:

• Agent’s Representative Certificate
• A valid driver’s license and a reliable vehicle
• NCAT experience and insurance claim experience are preferred 
• Highly proficient in Microsoft Office and Property Me
• Excellent verbal and written communication skills in both English and Chinese are preferred
• Minimum 5 years of experience in the industry
• Proven ability to comply with operational policies and procedures, codes, and regulations
• Self-motivated, exceptional organizational, problem-solving, and interpersonal skills