Property Manager

Our client, a leading locally-based real estate agency in eastern suburb, renowned for its exceptional track record in record-breaking sales, specializes in premium residential properties. They are seeking a dynamic and experienced Property Manager to join their dedicated and professional team.

Responsibilities:

• Oversee the management of approximately 180 properties, supported by administrative and leasing team
• Serve as the primary point of contact for landlords and tenants, promptly addressing inquiries, concerns, and maintenance requests in a professional manner
• Stay up-to-date on regulations governing residential property management
• Facilitate communication between Landlords and Tenants, conduct rent increase reviews, and handle negotiations
• Manage insurance claims and bond disputes, including resolving issues through facilitated discussions and VCAT hearings when necessary
• Archive, file, and distribute property-related documents, ensuring proper documentation management
• Ensure property compliance with relevant Victorian legislation and regulations
• Operate and manage PropertyMe, 360 Cameras or other AI tools for efficient property management
• Oversee rental arrears management and ensure timely follow-up

Qualifications:

• 1 in 4-6 Saturday’s with time off (it alternates）
• Excellent English written and verbal skills
• Minimum of 2 years of experience in residential property management
• Self-motivated, results-oriented, and detail-oriented
• Exceptional customer service skills with a commitment to exceeding client expectations
• Valid driver’s license and access to a reliable vehicle
• Real Estate License
• Proficiency with the PropertyMe and CRM systems
• Strong commitment to continuous learning and professional development