Real Estate Receptionist

Our client is a well-known Real Estate Group located in the CBD area. They have an incredible reputation, fantastic team culture and a focus on well-located and designed apartments.

RESPONSIBILITIES:

• Answer all incoming calls promptly and ensure timely response to queries, passing on the correct information to the team to assist
• Professionally greet all incoming visitors to the office with a friendly manner
• Attend to incoming emails in a professional manner and offer solution or directing them to the appropriate personnel.
• Assist clients with enquiries and interpretation of leasing and sales material
• Maintain accurate and up-to-date property files at all times
• Receipt money and issue of transaction receipts for rentals
• Prepare point of sale items – such as window cards, open for inspection lists
• Prepare all necessary documents and new sign up forms including tenant packs, landlord packs, vacate folders
• Assist in the administration and coordination of tenants, landlord / vendor and client requirements.
• Assist with general administration including general reporting, key logs, printing stocklists, filing/archiving
• Enter all register of interest forms completed by potential tenants into our CRM System
• Assist the Property Management and Sales teams with administrative and property duties
• Ensure reception area and meeting rooms are tidy at all times, in line with style guide and branch procedures

REQUIREMENTS:

• Strong communication and task management skill
• At least 1 year + of Real Estate working experience in a similar role
• PR / Citizen is preferred