Senior Property Manager

In the past 16 years, our client has built an exceptional reputation in the real estate industry with their high level of professionalism and customer orientated outstanding services. They specialise in sales, property  management, and project marketing.

Responsibilities:

• Oversee the management of approximately 220 portfolios with dedicated leasing support
• Conduct timely rent reviews, ensuring completion 60–80 days prior to the expiration of fixed-term agreements
• Administer the arrears process for tenants exceeding 15 days overdue, ensuring tenant payments are settled within 30 days of issuance
• Handle limited ingoing and routine inspections, with no Open for Inspections required
• Attend and prepare documentations for NCAT hearings, ensuring all necessary materials are accurately prepared and submitted
• Manage lease renewals, ensuring terms are negotiated and finalized efficiently
• Coordinate repairs and maintenance, ensuring requests are addressed promptly and resolved effectively
• Perform routine inspections biannually to maintain property standards and compliance
• Conduct final inspections within three days of the tenancy’s conclusion, providing tenants with a detailed report of charges within 7 days, where applicable 
• Foster and maintain strong relationships with landlords to ensure satisfaction and retention
• Proactively grow the portfolio by securing new business opportunities and referring clients
• Oversee the vacating property process, including timely application approvals and management of lost MAA/transfer of management cases
• Participate in ongoing professional development and training to enhance property management expertise
• Achieve and exceed monthly key performance indicators (KPIs)
• Working Monday to Friday only

Requirements:

• Proficient in using the PropertyTree system
• Minimum of 3 years experience as a Property Manager
• Excellent communication skills in both English and Chinese
• Holds a valid Agent Representative Certificate
• A current driver’s license and access to a reliable vehicle
• Exceptional communication and customer service skills
• Demonstrated ability to work effectively in a team environment with strong collaboration skills
• Comprehensive understanding of relevant legislation, compliance requirements, disbursement processes, and general Property Management practices
• Australian PR or Citizen

Benefit:

• Provide company car, work phone and a free car parking
• Offer flexible working schedule